Why You Need a Maintenance Plan for your website
Your WordPress website needs regular maintenance to perform as it should. Updates are always being made to WordPress itself as well as themes and plugins, and keeping your WordPress installation up-to-date is extremely important, especially since so many WordPress updates are security fixes and patches that will prevent potential exploits of the vulnerabilities of your website or blog.
Because WordPress is so widespread, it is constantly being targeted by hackers who will try to break into your site and wreak havoc. As soon the WordPress developers find these vulnerabilities, they create patches to fix them, leading to regular updates that will keep your WordPress installation clean and safe. If you do not keep your WordPress installation current, you risk becoming the next victim to malicious attacks that can be easily prevented by keeping your WordPress code up-to-date.
Monthly Website Maintenance Plans
Providing support takes time and resources and we are now introducing monthly website plans to let us free you from worry about your website maintenance, so you can focus on your business. Choose one of our monthly maintenance plans, and leave the technical details, and the worrying to us!
WordPress Version Updates
WordPress Core Software & Security Updates to keep your WordPress version up to date and reduce the risk of security issues.
Update your WordPress theme, if there’s a new version available, and resolve any compatibility issues.
Weekly plugin updates resolve any compatibility issues.
We’ll perform a weekly backup of your entire site including your database and all your files, and store it safely for you in a in a secure location such as Dropbox, Amazon S3, FTP, and even send to you by email.
State-of-the-art encryption and security standards to ensure your site is protected.
Our integration with Sucuri.net will ensure that your site is free of malware and other harmful viruses
Website Uptime Monitoring
With premium uptime monitoring tools, we’ll ensure that your Websites site will continue to run smoothly so that your business can continue to function at full capacity. But if something does go wrong, we’ll be informed of the situation automatically.
Technical Support & Site Changes
Have a question about a plugin?
Do you require some technical support?
Do you want to change some content on your site?
30 minutes of phone or email support
60 minutes of phone or email support
Services Not Included
Recovery of websites from a backup are not included in our maintenance plans. Recovery of a website from backup is charged at our Hourly Service Charge of £55/hour.
Additional further technical support beyond the included support time with either the Basic or Enhanced Maintenance Plans.
Payments to be made monthly in advance. Maintenance plans will run continuously but may be cancelled at any time, with 30 days notice. If it’s not working out for you, no problem! We’re happy to stop the plan when needed, with just a little notice.
Additional Hourly Services
We are happy to help with any any additional further technical assistance or updates you require. Just contact us for a quote on the services you need.
AdHoc WordPress Support
If you don’t have a Maintenance Plan with us, then no problem. Our standard hourly rate for adhoc website support, maintenance, troubleshooting, development and consultancy is £55.00/ hour, with a minimum charge of £30.